Over the past 21 years we have arranged thousands of successful study tours for our college groups. Our knowledge and experience is second to none and we are fully committed to providing you with the highest standard of customer service.
Here are a few ways that we can help:
PERSONAL ACCOUNT MANAGER
At ISIS you won’t get passed from ‘pillar to post’. Your Account Manager will guide you through each step of organising a trip, offering unrivalled knowledge and customer care throughout.
VISA HELP AND SUPPORT
Your non-EEA students may need to apply for a Schengen Visa to travel to countries within the European Economic Area. Your Personal Account Manager will guide you through the application process, providing Embassy/Consulate details and visa support letters. ISIS may be able to provide assistance obtaining visas through our partner. There is a charge for this service but it helps take away the stress of last minute visa rejections due to incorrect applications.
ISIS – MADE FOR YOU
We will tailor-make a day trip or residential tour to suit your needs.
DISCOUNTS AND INCENTIVES
Your Account Manager will be pleased to set up an incentive scheme for your department. Typically, this can include multi-booking discounts, ‘money-back’ options and also free day trips, depending on the amount of spend.
SIMPLE BOOKING PROCESS
Simply, we need one deposit to secure the booking and the balance up to 4 weeks prior to departure.
YOUR FLEXIBLE TRAVEL PARTNER!
At ISIS we do not charge an administration fee for making late changes!
24/7 HELP AND SUPPORT
Our local representatives can offer on the spot assistance and we are on hand 24 hours a day during your tour.
TOP CLASS SUPPLIERS
We only work with suppliers who, like us, are willing to ‘go the extra mile’ for our clients. Suppliers must pass our stringent Health and Safety audit checks before they can carry out work for us.
SAFETY & FINANCIAL SECURITY:
Your groups’ safety is our primary concern. Our Safety Management System has been developed to facilitate the needs of student group travel, and covers every element of your trip, including transport, accommodation and even visits. This means that you can book your trip with confidence. meet your due diligence and reduce the amount of external paperwork.